Six Sigma is a data-driven improvement philosophy that views all activities within an organisation as processes whose inputs can be controlled to effect significant improvements in process outputs. Six Sigma uses a rigorous and systematic methodology known as DMAIC (define, measure, analyse, improve, and control) and a number of qualitative and quantitative tools for driving process, product, and service improvements aimed at reducing defects and variation. Companies across various industries are striving to become faster and more responsive to customers, achieve near perfect quality, and operate using world-class cost structures.
Candidates seeking Six Sigma Black Belt certification, quality professionals, engineers, production managers, frontn line supervisors, and all individuals charged with responsibility for improving quality and processes at the organisational or departmental level, including process owners and champions.
Buy this course today and take control of your career and enhance your prospects.
For more information, contact one of our course advisors
No other books are necessary for this course.
For more information, contact one of our course advisors
A process is a means of creating and delivering products and services needed by customers. According to Takashi Osada, Japanese author and quality pioneer, “if the process is right, the results will take care of themselves.” By Six Sigma standards, a “right process” is one that creates and delivers precisely what the customer needs. By this logic, no Six
Sigma effort can start without having a high-level picture of an organisation’s customers and other stakeholders, their
needs and the business processes are meant to fulfil those needs. A thorough analysis of the existing business processes
and the products and services they churn out is the first step in Six Sigma projects. You need to listen to the
“voice of the customer” to find out what customers need, identify opportunities for change and improvement, and translate
customer needs into goals and customer deliverables. In this course, learners will examine how to analyse process
components and stakeholders in an organization. They will also learn about concepts and tools for collecting and analysing
customer information and feedback.
Candidates who are seeking Six Sigma Green Belt certification are: quality professionals, engineers, production managers,
and frontline supervisors; process owners and champions charged with the responsibility of improving quality and processes
at the organisational or departmental level.
Buy this course today and take control of your career and enhance your prospects.
For more information, contact one of our course advisors
No other books are necessary for this course.
For more information, contact one of our course advisors
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